Privacy - Policy

Privacy - Policy

At Olive Hotel, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us, book through our website, or visit our properties.

1. Information Collection

We collect information directly from you when you book a stay, use our website, or engage in other interactions with us. This may include:

• Personal details such as name, contact number, email address, and address.
• Payment information, which we handle with industry-standard security.
• Additional preferences related to your stay, such as room type, dietary needs, or accessibility requirements.

2. Usage of Information

We use your personal information to:

• Process and manage bookings and reservations.
• Communicate with you about your reservation or stay.
• Improve our services, including marketing and promotions, based on your preferences.
• Comply with legal obligations and protect our rights.

3. Data Sharing

Olive Hotel does not sell your information. We may share your data with third parties only in specific situations:

• Service providers that assist with our operations (e.g., payment processing, IT services).
• Law enforcement or regulatory bodies if required by law.
• Marketing partners for special offers only with your consent.

4. Data Security

We take all reasonable precautions to protect your data from unauthorized access, alteration, or disclosure. This includes technical and administrative security measures to safeguard your personal information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your online experience. You may modify your browser settings to control cookie usage. However, this may affect your ability to access certain features of our website.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information. For any privacy-related requests or inquiries, please contact us using the contact details provided below.

7. Contact Us

For any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to:

Email: reservation@theolivehotel.com
Phone: +91 9596996777
Address: Airport Road - Parraypora, Srinagar, Jammu & Kashmir (190005)