Refundpolicy

Refundpolicy

At Olive Hotel, we aim to provide our guests with the best possible experience. However, we understand that sometimes plans change. Please review our refund policy below:

1. Cancellation Made 7 Days Before Arrival:

   • Full refund of the reservation amount, minus a processing fee of 5%.

2. Cancellation Made 3-6 Days Before Arrival:

   • 50% refund of the total booking amount.

3. Cancellation Within 48 Hours of Arrival:

   • No refund will be issued.

4. Early Departure:

   • No refund will be provided for unused nights if the guest departs before the reserved checkout date.

5. No-Show Policy:

   • If you do not arrive on the scheduled check-in date, the entire booking amount will be forfeited as a no-show fee.

6. Special Cases (e.g., Natural Disasters):

   • In rare cases of unavoidable natural events affecting travel, please contact our support team, and we will work with you to find a suitable resolution.